mJ
malcolm J
1 reviews | Active since Feb 2015
28 May 2015, 14:24
****ty service
Been having problems with application and token asked for assistance was **** to at fourways crossing branch was laughed at by consultants from your call center I'm done with capitec ***** youl I'm going to fnb as a fsp youl are not acting within the clients best interest isn't that a contravention of the act but whatever
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Capitec Bank's replyOfficial
28 May 2015, 15:10Hello malwas ,
Please accept my sincere apology for the experience that you had!
Zenande Tabata will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept my sincere apology for the experience that you had!
Zenande Tabata will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Capitec Bank's reply28 May 2015, 15:10
Official
Hello malwas ,
Please accept my sincere apology for the experience that you had!
Zenande Tabata will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept my sincere apology for the experience that you had!
Zenande Tabata will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank