**** ass Bank

Last weekR1014 was deducted from my account due to online shopping which I didn't approve of. I went to the bank to ask for it to be stopped and get my money back, they told me they can't help me. I was told to change my card which I did this week. Today I transfer money so I can put petrol as I had a long way to go and that money gets distracted again. I went to the bank again to ask them what the hell is going on, again I'm told they can't help me. Why the **** tell me to change my card when my money is still going to be taken anyhow from my account. The lady that was talking to the consultant helping me is Sharon Jacobs. I want my money back.