shirty service by ***bank
<p>What a service,went to open an account and ws told my I'd is shinny under the uvlight.clearly they not trained to know what a tampered with I'd looks like under the uv light.I asked the stupid consultant to refer. Then she refered to another stupid consultant who said I must come look with him there is nothing wrong with my id.I. insisted that she calls the manager then was told he in a conference call I can wait on the side so that she can help other customers.just imagine.she just sat there unbothered.shouting calling people from her desk.I ws treated like a *********.just a number.If I knew this I wouldn't have even boarded if I knew this is how capitec operates.n up never grow as a bank if this is how u treat people</p>
I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Today I visited the branch in kruis street.......what a service......same processes were followed and there ws no stories bout my id.......ws very impressed.....big up to that branch ........very professional and the consultant who assisted she deserves a bell pitty I forgot her name......the technology is great and there to assist Bt someone will just put ur id under the uv light and just tell you there is something wrong,they can not help you.
Today I visited the branch in kruis street.......what a service......same processes were followed and there ws no stories bout my id.......ws very impressed.....big up to that branch ........very professional and the consultant who assisted she deserves a bell pitty I forgot her name......the technology is great and there to assist Bt someone will just put ur id under the uv light and just tell you there is something wrong,they can not help you.