LB
Louis B
1 reviews | Active since Mar 2021
30 Jun 2021, 11:52
Shame on Capitec
An old lady with dementia is in a registered caring facility (SAFV Martha Hofmeyer Polokwane) Her money is in Capitec, but because she is not capable of accessing it I (her son) have been trying to get Capitec to just release payments to the facility on a monthly basis. Capitec has decided that it is too much of a “RISK” to have their own clients’ money paid out to the institution that needs to care for her… Louis Basson (On behalf of my mother Capitec Client)
Helpful (0)
Replies (3)0
Replies (3)Capitec Bank's replyOfficial
30 Jun 2021, 12:03Good day Louis
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply30 Jun 2021, 12:03
Official
Good day Louis
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
LB
Louis B's updateReviewer Update
30 Jun 2021, 12:22Auto responder on hellopeter reviews... you must be getting a lot of complaints
LB
Louis B's update30 Jun 2021, 12:22
Reviewer Update
Auto responder on hellopeter reviews... you must be getting a lot of complaints
LB
Louis B's updateReviewer Update
02 Jul 2021, 12:24Still no contact.. How long is your business day?
Wish there was a lower score
Wish there was a lower score
LB
Louis B's update02 Jul 2021, 12:24
Reviewer Update
Still no contact.. How long is your business day?
Wish there was a lower score
Wish there was a lower score
