Shame on Capitec.

Good Day. This is with great disappointment to write this complaint. I have been with Capitec bank for 12 years.The last 5 years i have a loan at Capitec Bank.I never had a problem.This year in April when i app**** for a homeloan it was declined. reason for Capitec listed me in April as no payment which was not true.Then phone calls from Capitec to appologise and to fix this.This is still not fixed. Capitec had a person called Reon Scholsz which was appointed to help me where he was very arrogant and did nothing.Apology after apology i then went to Capitec to increase my loan.Capitec refuse to give me my required amount but gave to far less. Reason for my credit check which they messed up.After special authorisation they gave me a third of what i requested.Today i went on my credit report as honestly they listed me again after my payment went through via debit order.This is all i wanted now i am going to take legal action. Capited was the reason why i didnt get a bond and now this. And then Capitec charged me 25.25% interest on my loan.Mr CEO please get your employees act together because this is becoming pathetic now.I want my credit report fixed within 24 hours.My credit report is still not fixed from April I did send this Reon guy a copy of my credit report of April and he just ignored this and now again. I never missed one payment ever and this is what i am getting. I am sick of apologies and empty promises.