SG
Simon G
1 reviews | Active since Jun 2019
05 Aug 2020, 12:25
S.G Ngwenya
Capitec since they have promised to phone me back back after their ATM swallowed my money and i now spend more than R 186 airtime, and their customer call center and branch gives poor service. and that incident happened at Kempton Gate Mall, Kempton Park, Gauteng. They give me ref number and promise to make investigations since last month 26 July 2020 even today. This is the Poor service that we get with Capitec Bank and I even told the Consultant atleast to speed up investigations. Please Poor Capitec Bank Phone me back and resolve this problem. Never trust Capitec Bank it will spoil your life and now i hate their tendency, they don't care of clients.
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Replies (1)Capitec Bank's replyOfficial
05 Aug 2020, 14:45I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply05 Aug 2020, 14:45
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
