SG
Simon G

1 reviews | Active since Jun 2019

10 Aug 2020, 15:43

S.g ngwenya

Good day never trust capitec bank in your life please it will be best when all please can change to other banks like ABSA and FNB. the whilst experience ever in my life with Capitec nd since 26 July 2020 still awaiting for their response. But they promise me that they will resolve the matter in 24 hours until today 11 August 2020. Capitec it's far from 4th industrial revolution with poor management nd staff.

0
Replies (3)
Capitec Bank
Capitec Bank's reply11 Aug 2020, 11:49
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
SG
Simon G's update12 Aug 2020, 13:53
Reviewer Update
Good day, Kindly note that Capitec bank can give you best poor service ever in your life. Capitec Bank Management promise to phone me within 24 hour and after they send me massage on my phone that they still investigate and that will take 14 working day. So my question is why do they lie to me that we will phone you within 24 hour. I will never USE CAPITEC BANK IN MY LIFE THIS IS BAD VERY BAD.
SG
Simon G's update12 Aug 2020, 13:54
Reviewer Update
CAPITEC BANK HAS BAD SERVICE GUYS NEVER EVER OPEN AN ACCOUNT WITH THEM BCZ YOU WILL REGRET BEING THEIR CLIENT