KM
Keith M
1 reviews | Active since Aug 2018
03 Aug 2022, 01:45
Settoff Done again after ombudsman complaint
So I have previously had an issue with capitec where they have done a setoff on my account for a large amount of cash without my permission. I have opened up a complaint with the ombudsmen for banking services capitec and I came to a conclusion and I closed the complaint. Today I decided to go through my bank statements cause I notice small amounts of cash just going off the account and I have noticed that in the past 4months there has being 3 to 4 setoffs done on my account. What's going on capitec I thought url would stop this. I'm really thinking off going to the ombudsmen again
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Replies (3)0
Replies (3)Capitec Bank's replyOfficial
03 Aug 2022, 06:08Good day Keith
We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply03 Aug 2022, 06:08
Official
Good day Keith
We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day.
Kind regards
Capitec Bank
KM
Keith M's updateReviewer Update
03 Aug 2022, 13:05Hi I'm not willing to wait another business day. When capitec was taking my money it was done in an instance
Would you like me to explain on this platform what the ombudsman ruled in my favour the last time you guys were caught doing settoffs.
I already emailed the ombudsman waiting on there response.
Seriously sick of capitec conduct business
Would you like me to explain on this platform what the ombudsman ruled in my favour the last time you guys were caught doing settoffs.
I already emailed the ombudsman waiting on there response.
Seriously sick of capitec conduct business
KM
Keith M's update03 Aug 2022, 13:05
Reviewer Update
Hi I'm not willing to wait another business day. When capitec was taking my money it was done in an instance
Would you like me to explain on this platform what the ombudsman ruled in my favour the last time you guys were caught doing settoffs.
I already emailed the ombudsman waiting on there response.
Seriously sick of capitec conduct business
Would you like me to explain on this platform what the ombudsman ruled in my favour the last time you guys were caught doing settoffs.
I already emailed the ombudsman waiting on there response.
Seriously sick of capitec conduct business
KM
Keith M's updateReviewer Update
04 Aug 2022, 11:07This is the pathetic response u give to me and closed my complaint without providing me with info
Reference number: ***9
I confirm that your Savings Account service request has been concluded and the matter is now closed.
Kind regards
Mujahid
This matter is far from. Being closed I am incontact with the ombudsman and this time around I'm taking legal action against capitec
Reference number: ***9
I confirm that your Savings Account service request has been concluded and the matter is now closed.
Kind regards
Mujahid
This matter is far from. Being closed I am incontact with the ombudsman and this time around I'm taking legal action against capitec
KM
Keith M's update04 Aug 2022, 11:07
Reviewer Update
This is the pathetic response u give to me and closed my complaint without providing me with info
Reference number: ***9
I confirm that your Savings Account service request has been concluded and the matter is now closed.
Kind regards
Mujahid
This matter is far from. Being closed I am incontact with the ombudsman and this time around I'm taking legal action against capitec
Reference number: ***9
I confirm that your Savings Account service request has been concluded and the matter is now closed.
Kind regards
Mujahid
This matter is far from. Being closed I am incontact with the ombudsman and this time around I'm taking legal action against capitec
