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Sindi T
1 reviews | Active since Mar 2021
05 Mar 2021, 12:32
Settling loan account I'm not happy at all
Capitec settlement amount.
I wanted to speed up my Capitec loan account before the exact date. I paid up front an amount of R4000 which before I had a balance of R7564 thinking or excepting my loan amount will decrease to R3,564, guess what. It didn't instant I'm more fustrated, the outstanding amount is sitting at R3759 after paying that R4000. What the hell
How can paying my monthly installments be cheaper than settling or paying more the account?
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Replies (2)
Capitec Bank's replyOfficial
05 Mar 2021, 12:36Good day Sindi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply05 Mar 2021, 12:36
Official
Good day Sindi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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Sindi T's updateReviewer Update
05 Mar 2021, 12:40Thanks for your response, It's just that I'm happy with Capitec I don't want to leave you guys for such things. Thank you.
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Sindi T's update05 Mar 2021, 12:40
Reviewer Update
Thanks for your response, It's just that I'm happy with Capitec I don't want to leave you guys for such things. Thank you.