BS
Benedict S

1 reviews | Active since Feb 2016

26 Feb 2016, 09:39

SETTLEMENT LETTER

Called the call centre on Monday the 22/02/16 and given this reference number ***3 and they informed me that I will receive the letter within 48 hours but till to date I have not received it and I have followed up on the 24/02 and spoke to Ashton followed up again on the 24/02 twice spoke to Michelle and Vuyo and today again I spoke to Ziyanda who was also not promising that I will get the letter.

0
Replies (1)
Capitec Bank
Capitec Bank's reply26 Feb 2016, 15:38
Official
Hello Hpeter1,

I acknowledge your posting, and have referred it to Jennine Seholoba for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank