1 reviews | Active since Feb 2017

30 May 2020, 02:30

Sett off!!! Not granted!!!

What the hell is wrong with you people twice now that I have noticed a set off debited from my account. First R15 and then R42 today what bull**** is this... I have never had a problem like this at any bank. I have screenshots as proof you better set this **** straight or you will be sorry. Make a plan email me with your solution to this **** honestly man I dont have a job due to this covid 19 virus and now this. I need every sent no permission in any sence was given to you by me to do this FIX IT NOW!!!!

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Replies (1)
Capitec Bank
Capitec Bank's reply31 May 2020, 09:51
Official
Please accept my sincere apology for the frustration you experienced as result of this incident. 

Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days.  I trust that the matter will be resolved to your satisfaction. 

Kind regards
Capitec Bank

Best regards,