BW
Beatrice W
1 reviews | Active since Nov 2020
13 Nov 2020, 13:37
SETOFF APP**** AGAINST MY KNOWLEDGE
Im totally disapointed with capitec, will never use them again. There was money in my account and they deside to do a app**** setoff. I received a message 08:41 on my cellphone 'An amount was incorrectly credited to your account and has been corrected. We apologise for any inconvenience." It is 13:32 and the money is still not in my account.
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Replies (2)
Capitec Bank's replyOfficial
14 Nov 2020, 08:58Good day Beatrice
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply14 Nov 2020, 08:58
Official
Good day Beatrice
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
17 Nov 2020, 14:43Good day Beatrice
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply17 Nov 2020, 14:43
Official
Good day Beatrice
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
Best regards,