JM
Jen M
1 reviews | Active since Apr 2021
14 Apr 2021, 01:50
Set-off
I received a msg about a set-off being app**** on my account of which I know nothing about. I called the help line last week but was not resolved. Yesterday I used their whatsapp help center, the agent took long to respond & I forgot the chat for a while then I got disconnected. It's a week now & still not resolved. Thinking of switching banks.
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Capitec Bank's replyOfficial
14 Apr 2021, 07:03Good day Jen
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply14 Apr 2021, 07:03
Official
Good day Jen
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank