Service up to ..
<p>I normally receive great service from Cape consultants. I walk into the Centurion Mall branch today and the lady who should welcome and ensure you queue correctly gladly helps everyone around me and literally looks at me - ignores me and carries on. </p>
I acknowledge your posting, and have referred it to Robin Klein for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Robin Klein for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Hi Kerry Lee
Thank you for taking the time to discuss the matter with me.
I am terribly sorry about the service that you received at the branch and rest assured that I have escalated it to the Line Manager at branch level.
Once again I sincerely apologise for the service experienced.
Kind regards
Robin Klein
Hi Kerry Lee
Thank you for taking the time to discuss the matter with me.
I am terribly sorry about the service that you received at the branch and rest assured that I have escalated it to the Line Manager at branch level.
Once again I sincerely apologise for the service experienced.
Kind regards
Robin Klein