***** service poor
Contacted Capitec regarding a **** of which clearly paid money into a account of the account holder which is a Capital account holder.
When calling to get money back i were just bluntly told that if money leaves the bank they can do nothing.
Not a single effort made to look deeper into my issue.
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Replies (2)
Capitec Bank's replyOfficial
26 Jul 2025, 20:38Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
Capitec Bank's reply26 Jul 2025, 20:38
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
's updateReviewer Update
28 Jul 2025, 10:33Good day
Very disappointing since no one got back to me regarding this query.
Very disappointing since no one got back to me regarding this query.
's update28 Jul 2025, 10:33
Reviewer Update
Good day
Very disappointing since no one got back to me regarding this query.
Very disappointing since no one got back to me regarding this query.