SH
Sefoka H
1 reviews | Active since May 2020
14 May 2020, 11:39
Service on the highest level
On the 13th of May 2020 I stepped into the Alberton branch and was assisted by Nelisile Msthebula, I just wanted to say big ups on the wonderful service I recieved, she was very helpful and had so much patience in asssiting me to join and be a member of the Capitec and move all my accounts and salary to Capitec after my previous banks horrible experience.
With the experience that I recieved I just wanted to say thank you for solving all my problems with your patience and product knowledge, a lot of service related companies can do with an employee of her calibre. Well done Neli, I'm a new and proud Capitec client
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Replies (1)Capitec Bank's replyOfficial
14 May 2020, 12:52Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Nelisile, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
I will pass on your kind words to Nelisile, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
Capitec Bank's reply14 May 2020, 12:52
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Nelisile, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
I will pass on your kind words to Nelisile, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
