Service on a different level

There are still some individuals like Zenobia in the Complaints Department who walked more than the extra mile for to assist me with a ***** case. She kept me up to date on a regular basis and ensured my voice gets heard and did everything in her power to resolve my issue. If I could give her as an individual ten stars then I would. Thank you Zenobia. Your colleagues can definitely learn a lot from you how cases should be handled.