NZ
Nosihle Z

1 reviews | Active since Dec 2020

27 Oct 2021, 09:35

Service is the worst

I joined Capitec Bank three months ago. You call in, speak to a consult and when your call gets cut. I promise you, they never call back. Let's not forget they have your details at their disposal.

You have to call again and start the process with a different consultant.

The pits..

0
Replies (2)
Capitec Bank
Capitec Bank's reply27 Oct 2021, 09:39
Official
Good day Nosihle

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
NZ
Nosihle Z's update29 Oct 2021, 11:03
Reviewer Update
I finally got my issue sorted. Thank you to the complaint department. Camran got hold of me and sorted assisted me in minutes.