CG
Cecelia G
1 reviews | Active since Mar 2019
21 Aug 2020, 09:16
SERVICE IS DISGUSTING
I was ****** at an ATM guy stole my card wanted to go on the app and cancel the card App wouldnt open at all now Capitec says they will not pay me my R4800 that was ****** from me because i didnt try cell phone banking which i have never used only the app. WORST BANK OUT THERE THEY SAY THEY CALLED THEY NEVER DID IN 5 WEEKS NO ONE EVER CALLED ME. THE ONLY PERSON THAT TRIED TO HELP WAS BRAXTON AT CRESTA BRANCH
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Replies (2)
Capitec Bank's replyOfficial
21 Aug 2020, 10:49I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply21 Aug 2020, 10:49
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
21 Aug 2020, 15:16Good day
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply21 Aug 2020, 15:16
Official
Good day
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank