LU
Leonardo U
1 reviews | Active since Nov 2017
13 Feb 2024, 13:25
**** Service from Capitec
Capitec is a disgrace and does not deserve to in operation they bully people and have a poor and bad Etiquette towards their clients. I will bring the EFF to you if I will not get my money you all such a bunch of ****** after requesting to submit all the proof I did accordingly with this nonsense bank they are the worse full of lies my account was frozen initially without my consent last as I received 50K ZAR into an account that I use as my salary account they blocked my account I have no access and the to get what is due to me they come up with nonsense trying to bully me and no proper and formal communication this bank must just close is a *** Bank
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Capitec Bank's replyOfficial
13 Feb 2024, 15:12Good day Leonardo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply13 Feb 2024, 15:12
Official
Good day Leonardo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
LU
Leonardo U's updateReviewer Update
13 Feb 2024, 15:18Thank you for me to request access of my funds is a problem last week I was requested to submit all the necessary documents and I did and it was said that I was to receive a feedback within 5 working days of which Capitec failed to proper communicate if Capitec does want to use this account anymore let me have access to my funds and then you can either close it or not as I need to open a new account for my salary and debit orders I waited for way too long and you seem not resolve my issue and it's disappointing I wonder if this is how you treat all your other customers of which I doubt or else I will go as far as the reporting this to the banks Ombudsman
LU
Leonardo U's update13 Feb 2024, 15:18
Reviewer Update
Thank you for me to request access of my funds is a problem last week I was requested to submit all the necessary documents and I did and it was said that I was to receive a feedback within 5 working days of which Capitec failed to proper communicate if Capitec does want to use this account anymore let me have access to my funds and then you can either close it or not as I need to open a new account for my salary and debit orders I waited for way too long and you seem not resolve my issue and it's disappointing I wonder if this is how you treat all your other customers of which I doubt or else I will go as far as the reporting this to the banks Ombudsman