MM
Masibonge M

1 reviews | Active since Feb 2020

22 Jul 2021, 16:20

**** SERVICE & FALSE ADVERTISING

Absolutely disgusted and disappointed in the service I've received from Capitec in the past few weeks. Made a withdrawal off my forex account to my savings in the first week of June and still no money in my account. Tried calling and emailing the bank multiple times no one wants to assist or bother to follow up. For a bank that prides themselves in offering simplified banking that's a very big lie and I will be switching banks.

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Replies (1)
Capitec Bank
Capitec Bank's reply22 Jul 2021, 16:22
Official
Good day Masibonge 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank