SM
Shane M

1 reviews | Active since Mar 2019

06 Nov 2020, 17:30

**** service

The worst banking experiance ever, i have logged so many complaints to capitec visited multiple branches nelspruit and middelburg. Had different phknes and yet my banking still the same **** experience being to the branch got the new card and since then i had issues. Nobody ever calls back like they promise and when i go to the branch now at 17:25pm at the midwater branch in middelburg they turn me away cos i dont have a mask they want me too wear although i have breathing problems hence i wear that specific mask. I will change my banking to FNB if nobody contacts me back seriously you guys are pathetic i have being with capitec since 2005

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Replies (1)
Capitec Bank
Capitec Bank's reply09 Nov 2020, 08:13
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank