SM
Shane M
1 reviews | Active since Mar 2019
06 Nov 2020, 17:30
**** service
The worst banking experiance ever, i have logged so many complaints to capitec visited multiple branches nelspruit and middelburg. Had different phknes and yet my banking still the same **** experience being to the branch got the new card and since then i had issues. Nobody ever calls back like they promise and when i go to the branch now at 17:25pm at the midwater branch in middelburg they turn me away cos i dont have a mask they want me too wear although i have breathing problems hence i wear that specific mask. I will change my banking to FNB if nobody contacts me back seriously you guys are pathetic i have being with capitec since 2005
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Replies (1)Capitec Bank's replyOfficial
09 Nov 2020, 08:13I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply09 Nov 2020, 08:13
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
