HC
Henri C
1 reviews | Active since Oct 2018
01 Oct 2020, 21:33
Service delivery: Outstanding
I had an enquiry about an electricity token that was not delivered via sms and I've called the client services department for assistance.
A very friendly, kind, warm and extremely professional lady assisted me today.
I would like to thank her for making me feel as if I am not only her first priority, but also her only priority.
Thank you Mpumi Shabangu. You are a Super Star and Capitec Bank should be very proud to have you in their Team!
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Replies (1)Capitec Bank's replyOfficial
02 Oct 2020, 09:05Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
We trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
We trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
Capitec Bank's reply02 Oct 2020, 09:05
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
We trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
We trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
