kC
kele C

1 reviews | Active since Oct 2018

01 Apr 2020, 09:26

**** SERVICE

capitec introduced Debi check that authorizes debit orders, now I have unauthorized debit order and I got charged 100 penalty fee... how? I am starting to believe they are making money out of us, i need this sorted out as soon as possible,

0
Replies (2)
Capitec Bank
Capitec Bank's reply01 Apr 2020, 11:04
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply02 Apr 2020, 09:03
Official
Good day

As discussed telephonically, I have advised accordingly.

Kind regards
Complaint Management
Capitec Bank