LL
Leslie L

1 reviews | Active since Jun 2016

22 Jan 2021, 18:26

**** service

Really **** service yet again they are plainly ****. And ****ed a debit order up. So here we go again. My personal loan debit order needs to run on the 25th of the month (on payday) not n ****ing day before or in this case yet again they ran it 3 days earlier without any ****ing notification (I can understand if payday fell on a weekend then yes but January 2021 25th day is on a ****ing Monday not the weekend) Tried calling the call center got transfered from side a to hell and back then requested to speak to management but yet again they are to **** willy scared to take a call as i could here the agent speak to someone in the background Capitec sort out your ****.

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Replies (1)
Capitec Bank
Capitec Bank's reply22 Jan 2021, 18:30
Official
 Good day Leslie

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank