LL
Leslie L
1 reviews | Active since Jun 2016
22 Jan 2021, 18:26
**** service
Really **** service yet again they are plainly ****. And ****ed a debit order up. So here we go again. My personal loan debit order needs to run on the 25th of the month (on payday) not n ****ing day before or in this case yet again they ran it 3 days earlier without any ****ing notification (I can understand if payday fell on a weekend then yes but January 2021 25th day is on a ****ing Monday not the weekend) Tried calling the call center got transfered from side a to hell and back then requested to speak to management but yet again they are to **** willy scared to take a call as i could here the agent speak to someone in the background Capitec sort out your ****.
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Replies (1)Capitec Bank's replyOfficial
22 Jan 2021, 18:30 Good day Leslie
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply22 Jan 2021, 18:30
Official
Good day Leslie
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
