Service
I know it takes time to get a loan over the phone and I know there is a process in do dowing it but really how long do I need to wait before I am approved to get the funds I need I have a job I need to do today and finish it up is it gowing to take another week is there more forms that you need to verify that I am working and that I am getting a monthly salary look capitec is a very good bank and I am very with the service so far but really speed please I need that R1000 today before the end of today please
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Replies (3)
Capitec Bank's replyOfficial
16 Oct 2020, 12:12I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply16 Oct 2020, 12:12
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
's updateReviewer Update
16 Oct 2020, 15:53I can understand the company has it's rules but come on there is just a 50 rand difference on my payslip and on my bank statement said I was paid 5000 rand now capitec wants a letter to explain when it is clear as day on my payslip that there was a deduction and that there was money left in my acount
's update16 Oct 2020, 15:53
Reviewer Update
I can understand the company has it's rules but come on there is just a 50 rand difference on my payslip and on my bank statement said I was paid 5000 rand now capitec wants a letter to explain when it is clear as day on my payslip that there was a deduction and that there was money left in my acount
Capitec Bank's replyOfficial
20 Oct 2020, 12:43Good day Mr Van Der Bank As discussed telephonically, I confirm the matter has been dealt with. Kind regardsComplaint ManagementCapitec Bank
Capitec Bank's reply20 Oct 2020, 12:43
Official
Good day Mr Van Der Bank As discussed telephonically, I confirm the matter has been dealt with. Kind regardsComplaint ManagementCapitec Bank