SG
Stefnie G
1 reviews | Active since Dec 2013
12 Nov 2020, 18:54
**** Service
What a **** bank cant even inform there Customers that tueyvare going to be ofline its a big inconvenience. Especially when you need money to poot petrol in your car. Thank you Capitec for your **** service
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Replies (2)
Capitec Bank's replyOfficial
13 Nov 2020, 12:43I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction. Kind regardsCapitec Bank
Capitec Bank's reply13 Nov 2020, 12:43
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction. Kind regardsCapitec Bank
Capitec Bank's replyOfficial
13 Nov 2020, 16:47Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regardsComplaint ManagementCapitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regardsComplaint ManagementCapitec Bank
Capitec Bank's reply13 Nov 2020, 16:47
Official
Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regardsComplaint ManagementCapitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regardsComplaint ManagementCapitec Bank