ZM
Zimasa M
1 reviews | Active since Jan 2017
04 Feb 2020, 10:27
Service
It makes banking so difficult, when you contact the call center sometimes you really get informed consultants, and sometimes you just ask why do even bank with Capitec. When i contact the call center i hope to resolve my account issues immediately, especially if you are expected to call the call center even if you went to the branch.
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Replies (2)
Capitec Bank's replyOfficial
04 Feb 2020, 14:31I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply04 Feb 2020, 14:31
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
ZM
Zimasa M's updateReviewer Update
06 Feb 2020, 20:48Thanks Capitec Bank for the feedback
ZM
Zimasa M's update06 Feb 2020, 20:48
Reviewer Update
Thanks Capitec Bank for the feedback