TW
Tyrone W
1 reviews | Active since Feb 2011
03 Dec 2021, 11:43
Sent lawyers to harass me when I am not even a customer of theirs
My number used to belong to someone named Norman, his account is apparently in arrears. Capitec (so I am told) has handed the matter over to MBD Credit solutions and now I keep getting daily calls and SMSes asking Norman to sort out the account. I have phoned both MBD & Capitec multiple times and nobody knows what's going on or how to get MBD to stop harassing me. @Capitec, this has to stop. I am not even a client of yours!
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Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
03 Dec 2021, 13:26Good day Tyrone
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply03 Dec 2021, 13:26
Official
Good day Tyrone
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
TW
Tyrone W's updateReviewer Update
07 Dec 2021, 11:47Thank you Capitec for assisting me.
TW
Tyrone W's update07 Dec 2021, 11:47
Reviewer Update
Thank you Capitec for assisting me.
Capitec Bank's replyOfficial
18 Feb 2022, 21:00Hi Tyrone
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply18 Feb 2022, 21:00
Official
Hi Tyrone
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank