AM
Amanda M

1 reviews | Active since Jul 2021

07 Jul 2021, 16:35

Sending money to a wrong person

I am Capitec Bank user. On the 06 July 2021 I mistakenly send money to a wrong person amount of R520.00. I immediately call capitec bank for help and they tried calling the person but his not picking up the phone and told me to try the person my self. I did that called the person did not pick and I whatsapp the person hi only read my massage up until I told him I will open a case. Hi answered and say his no the owner of the person the owner went out and hi tell him. I went to capitec bank nearest branch but they told they tried calling the person and his no answering the phone, And now the matter is a civil matter it's between me and the person I wrongly send money. The person is no longer answering my whatsapp and calls. Please help I was sending the money to my friend to buy me nappies and formula for my baby I don't know what to do any more. My account number is *** and the person I wrongful send money to number is ***

0
Replies (1)
Capitec Bank
Capitec Bank's reply07 Jul 2021, 16:57
Official
Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank