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Sthembile S

1 reviews | Active since Jul 2022

17 Nov 2022, 20:37

Send the email to Tyme bank

You closed the account of Babalwa Dlamini account number *** and you sent the email to Tyme Bank to freeze her account, but you already opened the Capitec account bt tyme bank is still frozen, we tried to call them and they said the waiting for your email to realese the account

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Replies (3)
Capitec Bank
Capitec Bank's reply17 Nov 2022, 21:02
Official
Good day  Sthembile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 
Kind regards Capitec Bank
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Sthembile S's update18 Nov 2022, 14:21
Reviewer Update
Still waiting for your call
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Sthembile S's update18 Nov 2022, 14:51
Reviewer Update
Capitec still confusing because there are the ones who tell tyme bank to close an account, now the don't even call, there is emergency who need that amount on Tyme bank.