ZM
Zama M

1 reviews | Active since Jul 2017

15 Jun 2020, 10:00

Send Cash Password

I had sent someone via capitec send cash and I have not forgotten the password. How can I retrieve it URGENTLY!

0
Replies (3)
Capitec Bank
Capitec Bank's reply15 Jun 2020, 11:39
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
ZM
Zama M's update15 Jun 2020, 11:57
Reviewer Update
You will respond in 5 working daysssss?
?? Yet the money is needed urgently!! What service is this for an immediate transaction. It's totally unacceptable. My reciepeny is waiting by the Atm as we speak as the money is needed urgently and you can solve this in 5 days? 5 days!!! This is Wrong such poor service.
Capitec Bank
Capitec Bank's reply15 Jun 2020, 16:11
Official
Good day

As discussed telephonically, your matter has already been resolved.

Kind regards
Complaint Management
Capitec Bank