AS
Ayesha S

1 reviews | Active since Jul 2021

01 Jul 2021, 16:55

Send cash option sucks!!!!

Worst atm experience ever!. I sent a R600 to the atm and punched in the voucher number and the ATM advised international error. I decided to go to checkers to pull the money and they advised its already been redeemed. I DIDNT RECEIVE MY MONEY!.. I'm sick and tired of calling in. Your capitec app is also an issue. I would like this to get resolved as I need the money. This is ridiculous!

0
Replies (2)
Capitec Bank
Capitec Bank's reply01 Jul 2021, 18:07
Official
Good day Ayesha 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

AS
Ayesha S's update23 Sept 2021, 01:03
Reviewer Update
Issue got sorted. Thanks