Selling you a rotten egg

Good Day

I recently opened a Capitec account. Live better savings gets deducted from your main account, which is incorrect. Shouldn't it be rewarded? Also I added a Capitec beneficiary and made payment to them. It only reflected 24 hours later. Capitec has no rewards system at all. Live better savings is your own money that the bank transfers to the Live better account. How shady. I thought Capitec to Capitec transfers was immediate? And what show online for banking fees is not what is actually transpiring on the app. I get charged for a debit order, get charged for everything.