CP
Carin P
1 reviews | Active since Dec 2012
22 Dec 2022, 12:50
Selfish bank
Still no resolution to my problem. Obviously your customers doesn't for anything. I asked that I would like to take my business elsewhere and I still don't get any assistance on how to cancel all my accounts with Capitec. Just wish they would understand the issue and don't decide themselves what to do with my money. Totally useless.
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Replies (2)
Capitec Bank's replyOfficial
22 Dec 2022, 13:24Good day Carin
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply22 Dec 2022, 13:24
Official
Good day Carin
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
CP
Carin P's updateReviewer Update
22 Dec 2022, 14:09Same feedback as the previous time and still nothing was done. Probably taking to a computer or a robot because most people would at least try and understand and fix the situation. Hopefully Capitec or any other bank does the same with the people not willing to understand not everybody gets paid earlier and with deducting money earlier you are food from my family's mouth. But thanks hopefully you will have a festive season because you just *****ed mine. Idiots.
CP
Carin P's update22 Dec 2022, 14:09
Reviewer Update
Same feedback as the previous time and still nothing was done. Probably taking to a computer or a robot because most people would at least try and understand and fix the situation. Hopefully Capitec or any other bank does the same with the people not willing to understand not everybody gets paid earlier and with deducting money earlier you are food from my family's mouth. But thanks hopefully you will have a festive season because you just *****ed mine. Idiots.