Selfie errors

Item: Capitec Bank
Rating: 2
Author: christa S

Really frustrated about the selfie taking that doesn't work. Everytime it's a issue. Even if one have tried all the trouble shoot options the selfie still cant verify. Show an error.

Helpful (0)

Replies (4)

Capitec Bank's replyOfficial

05 Jan 2026, 22:36

Hi there , thank you for contacting Capitec Bank. You are through to Andi, thank you for your patience 🌻Please allow me a moment to fami****ise myself with your enquiry

Best regards,

Capitec Bank's reply05 Jan 2026, 22:36

Official

Hi there , thank you for contacting Capitec Bank. You are through to Andi, thank you for your patience 🌻Please allow me a moment to fami****ise myself with your enquiry

Best regards,

Capitec Bank's replyOfficial

05 Jan 2026, 22:37

Kindly advise are you making a payment or activating your app?

Best regards,

Capitec Bank's reply05 Jan 2026, 22:37

Official

Kindly advise are you making a payment or activating your app?

Best regards,

Capitec Bank's replyOfficial

05 Jan 2026, 22:52

Please be informed I will be closing our conversation due to no response. Kindly send a message as soon as you are ready to resume your conversation with us. Thank you for contacting Capitec bank,/ hope to chat with you soon.🤗

Best regards,

Capitec Bank's reply05 Jan 2026, 22:52

Official

Best regards,

Capitec Bank's replyOfficial

12 Jan 2026, 13:20

Hello Mrs. Schreuder. With reference to our telephone email correspondence. I trust that you satisfied with the outcome. We have proceeded to close your complaint. Kind regards Capitec Bank

Best regards,

Capitec Bank's reply12 Jan 2026, 13:20

Official

Hello Mrs. Schreuder. With reference to our telephone email correspondence. I trust that you satisfied with the outcome. We have proceeded to close your complaint. Kind regards Capitec Bank

Best regards,

Selfie errors

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