RV
Ruan V

1 reviews | Active since Feb 2018

07 Jun 2018, 09:48

Secure Code service has been suspended

Keep getting this error "Authentication Failed and your Secure Code service has been suspended" when trying to purchase online. I have not entered my pin code incorrect and have not used my secure code in a while.

Can this please be sorted I do not have time to visit the branch to solve this issue.

0
Replies (1)
Capitec Bank
Capitec Bank's reply07 Jun 2018, 10:35
Official

I acknowledge your posting, and have referred it to Alfonso Florence for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,