CK
Celeste K
1 reviews | Active since Apr 2015
17 Apr 2015, 11:19
secure code
I have tried three times now to activate my card for Internet shopping. Visited the branch twice. Some of my Internet payments have now been declined. This matter is urgent.
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Capitec Bank's replyOfficial
17 Apr 2015, 11:40Hello Celeste Kusel ,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Zenande Tabata will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Zenande Tabata will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Capitec Bank's reply17 Apr 2015, 11:40
Official
Hello Celeste Kusel ,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Zenande Tabata will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Zenande Tabata will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank