dD
dean D

1 reviews | Active since Jan 2013

11 Feb 2017, 09:35

Second post about Capitec, issue still not resolved

<p>This is now the second post about Capitec for the same reason, I keep getting calls from Capitec and each time I tell them I'm not the person they are looking for. After the last post the communication manager promised me I will not receive calls anymore, we'll he **** and should be fired! Then I received more calls and I asked to speak to the manager and they transfered me to the team leader for the call center, she also said I would not receive calls anymore. Guess what!! I was just awakend by another call from Capitec! Next step is posting this on social media! </p>

0
Replies (1)
Capitec Bank
Capitec Bank's reply13 Feb 2017, 08:38
Official

I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Best regards,