ND
Noluthando D

1 reviews | Active since Aug 2020

28 Mar 2022, 13:51

********/ heart broken. Done with Capitec.

I’ve opened a funeral insurance with Capitec, I went there to ask to reduce my premium payment cause it was really high, since in saw one of there web sayings they do refunds for insurance. I then asked to be refunded they told that money went down to Drain, what is that? Been paying R1000 for 1 year 9 months my R19000 gone just like that 😡💔💔.

0
Replies (1)
Capitec Bank
Capitec Bank's reply28 Mar 2022, 16:14
Official
Good day Noluthando

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards
Capitec Bank