NG
Nomafu G
1 reviews | Active since Apr 2020
18 Apr 2020, 01:27
******** bank
Everytime money goes in my account they take their debit order which is unauthorised i dont remember signing a debit order of R1140. 00 whith you. When i phone to query your collection departments just hang up the phone.
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Capitec Bank's replyOfficial
20 Apr 2020, 09:01Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply20 Apr 2020, 09:01
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank