LM
Lerato M

1 reviews | Active since Jul 2022

10 Jul 2022, 19:11

******** accessed my account no assistance from Capitec

i received an unauthorized purchase at 12 midnight and i had my card with me ,when i called Capitec they blocked my card and told me they will get back to me within 8day,i haven't received feedback and i lost my money with no explanation of what happened.

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Replies (1)
Capitec Bank
Capitec Bank's reply11 Jul 2022, 06:05
Official
Good day Lerato 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank