PS
Phakamani S
1 reviews | Active since Dec 2020
11 Feb 2021, 08:55
********
I am so disappointed with this bank,I bought airtime for R200 on the 18th of December 2020 they gave me the call reference number(***9) because they were investigating until now no one has bothered to come back to me and I need that money, I no longer want their airtime ,I just want my money ,They are ****in ********.
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Replies (3)
Capitec Bank's replyOfficial
11 Feb 2021, 08:56Good day Phakamani
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply11 Feb 2021, 08:56
Official
Good day Phakamani
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
PS
Phakamani S's updateReviewer Update
11 Feb 2021, 08:58I need my money , I am gonna continue exposing you for that R200 BECAUSE YOU GUYS ARE TAKING US FOR A RIDE
PS
Phakamani S's update11 Feb 2021, 08:58
Reviewer Update
I need my money , I am gonna continue exposing you for that R200 BECAUSE YOU GUYS ARE TAKING US FOR A RIDE
Capitec Bank's replyOfficial
18 Feb 2021, 08:57Good day
Please be advised all our attempt to reach you were unsuccessful. However, the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank
Please be advised all our attempt to reach you were unsuccessful. However, the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply18 Feb 2021, 08:57
Official
Good day
Please be advised all our attempt to reach you were unsuccessful. However, the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank
Please be advised all our attempt to reach you were unsuccessful. However, the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank