PG
Petro G
1 reviews | Active since Feb 2017
16 Apr 2020, 01:41
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I have a funeral cover policy with Capitec for almost 2 years now. After amendments made at end of Feb 2020 no adjustments have been made on my monthly premium and now getting sms to say I'm in arrears and refuse to assist with payment relief due to lockdown. Will never recomend anybody taking out a policy. Can only imagine what excuses they will come up with if there was a claim submitted.
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Capitec Bank's replyOfficial
16 Apr 2020, 08:57I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply16 Apr 2020, 08:57
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank