CM
CALFONIA M

1 reviews | Active since Jul 2019

16 Jul 2019, 13:38

****med money by bank

I had a bad experience with capitec bank, I arranged for a fixed stop order of R300 on my account monthly from July 2018 and when I went to ask for money last week Tuesday (09/07/2019) I only received R1900, They told me my money was taken by a ****. how is this my problem when only the bank had access to my money? please help me.

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Replies (2)
Capitec Bank
Capitec Bank's reply16 Jul 2019, 14:09
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards 
Capitec Bank 
Capitec Bank
Capitec Bank's reply23 Aug 2019, 10:08
Official
Good day Ms Maja

I have tried to contact via the telephone with no success. Communuication was sent to you via email.

Kind regards 
Capitec Bank