GJ
Grechan J

1 reviews | Active since Jul 2016

07 Aug 2022, 08:59

****med by my own Bank

Since this whole situation with capitec my money that was deposited and transferred to my account is not reflecting and my account is not in a minus I need assistance with sorting this out, I called the client care 3 times and no one has answers for me or assist me the consultants are *********** and do not know what is going on in their own business I want my account to be fixed today my debit orders are declining because of this mess, I am dissapointed Capitec you better do something about my account!!

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Replies (2)
Capitec Bank
Capitec Bank's reply07 Aug 2022, 09:55
Official
 Good day Grechan 

We are sorry for the inconvenienced caused due to the system issues we've encountered this week. 

We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way. 

Once again, we are sincerely sorry for the experience. 

Capitec Bank
Capitec Bank's reply08 Aug 2022, 09:55
Official
Good day  Grechan 

We are aware of the delay with payments not reflecting. Our team is working on it and all outstanding payment will be processed as soon as possible. We do apologize for the inconvenience this may have caused.