****med and Dissapointed

Hello Peter, I am dissapointed by Capitec Bank Limited. Last year, I deposited money into an account in Capitec Bank, but I when I noticed that the company was a ****, I called their customer call center and asked to reverse the money as the company that company was no longer taking my calls.. What I got was a call center agent who told me that I was the first person to complain about that company, very rude lady and she even told me to call that company to ask them to reverse my payment, I tried explaining that I was been ****med and the ******** were not answering my phone, but she wouldn't even listen to a word I was saying.. I lost R3800.00 and what breaks my heart is that, I called the bank immediately after learning that I was ****med to reverse the payment and not to clear it, because it was a bank transfer.. She didn't assist at all, from the conversation that I had with that lady, she made me to like she was not even interested and she vouch for that company. Royal Assets.