LT
Linda T
1 reviews | Active since Sept 2020
14 Sept 2020, 22:24
****med
I had money debited from my Capitec savings account on the 11th September and and on the 12th again money was taken from my flexible account. When I called to enquire I was told that the error is being fixed and that I should get my money back the next day. My money is still not back into my account. Capitec is a ***** and I will be switching banks and will never recommend it to anyone.
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Replies (2)
Capitec Bank's replyOfficial
15 Sept 2020, 09:03I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply15 Sept 2020, 09:03
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
16 Sept 2020, 09:19Good day
Feedback was provided.
The complaint is closed.
Kind regards
Capitec Bank
Feedback was provided.
The complaint is closed.
Kind regards
Capitec Bank
Capitec Bank's reply16 Sept 2020, 09:19
Official
Good day
Feedback was provided.
The complaint is closed.
Kind regards
Capitec Bank
Feedback was provided.
The complaint is closed.
Kind regards
Capitec Bank