****MED

on the 27 june 2018 i Mr Phaswana went to the ATM Machine to withdraw cash, i placed in my card and Pin ,thereafter the machine redirected me to place in the card, That is when i realise that the machine retained my card ,while trying to call client center i immediatly received an sms stating that i have withdrawn R2000,00 followed by another sms stating R400,00 withdrawn .All this happened while am still standing there! I felt like am dreaming and dying because that was my little wage gone. when i went to the bank to report my case, they said they will investigate on the matter and call me,on the business working days. They called and said i can't hold the bank realiable for what happened because the person that was on the Machine is the one who tampered the machine to **** me. About the feedback they gave me, i felt like there's no justice in this world ,because i bank my money to be at safe place, but because the bank doesn't care of assurring strongest safety to their clients ,today i don't know why should i bank my money with CAPITEC BANK . I went through suffurings this i didn't have money to pay rent,transport and food. because this bank is unsafe to bank with . They even don't take responsibilities their unstrong, unsafe ATM Machines. I HAVE SUFFERED HUNGER THIS MONTH BECAUSE OF THIS BANK.