TN
Thokozani N

1 reviews | Active since Sept 2018

18 Jan 2021, 18:48

**** that what capitec is

I’m so frustrated and angry with capitec R2000 gone just like that with no notification or whatsoever called the customer care guy called tsepo showed no interest in assisting me and kept on asking silly questions and what’s funny about this is all my sms notifications they just vanished and I’m certain that I didn’t delete them but they gone and I didn’t even get an sms notifying me about the R2000 that was sent to another account without my consent.

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Replies (2)
Capitec Bank
Capitec Bank's reply18 Jan 2021, 18:54
Official
 Good day Thokozani

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

TN
Thokozani N's update18 Jan 2021, 18:57
Reviewer Update
I want my money back that money was budgeted for my kid stationeries I don’t want no excuses I just want you’ll to find out who’s account my went too because on the statement it shows 2 accounts that the money went to too on Saturday the 16 of January